In the field of industrial production and businessthere are several international organizations that regulate standards. The most significant structure that describes a business operating and control processes is ISO (ISO). World standards are set out in several series. The most popular and extensive set of rules set forth edition ISO 9000 176 TC (Technical Committee ISO). Among the documents special attention deserves the Quality Management System certification to ISO 9001 (ISO 9001 National).
Getting an enterprise or organizationa certificate confirming the compliance of business processes with the current ISO 9001 regulations, - recognition of the professionalism of management, high level of technical equipment, compliance with legislation in the field of safety engineering and environmental protection. Obtaining a certificate of an international standard opens the way for the company to new markets, gives advantages to competitors.
Certification of the quality management system (QMS)defines uniform rules and norms with respect to the quality management of the enterprise. A fundamental principle is the customer orientation. The task of the QMS is not to control a separate process or procedure. It consists in minimizing managerial and production errors. In the development of the ISO system, an approach to standardization was proposed, which was finally formulated by the technical committee experts in 2008. Then there was development, supplemented by the formulated rules, which were reflected in ISO 9001 (edition of 2011 and 2015). The new document essentially raises the basic characteristic of the enterprise - effectiveness.
The order of quality management system certificationassumes the voluntary consent of the company's management to implement the ISO 9001 standards. However, in some industrial groups (mechanical engineering, metallurgy, medical and food industry), a number of requirements for the relevant industries are mandatory. On the territory of Russia, the ISO 9001 standardization system has been given the national status. This ensures the success of its practical application for over twenty years.
Certification of the quality management system ISO 9001 (ISO 9001) gives an advantage in the market. It is formed by:
The result of implementation of the QMS and furtherFollowing the requirements of the standard is the growth of the consumer audience, access to new sales markets, expansion of production opportunities, positive results of prequalification from the largest companies (both in the Russian and foreign markets), participation in state tenders.
If the management of the company decides on thethe beginning of the certification procedure, first of all, the selection of the relevant body. According to the approved rules, the organization planning to participate in public procurement should be monitored exclusively by the national appraiser. In turn, all national bodies that carry out the certification of the quality management system are registered with the federal agency FATR.
In order to ensure the accreditation of the company issuing the national ISO 9001 (ISO 9001) certificates, the following nuances should be checked:
If the certificate of the certification body has expired, the documents issued by it are recognized as invalid.
The method of conducting inspections for compliance with the requirements of the national standard ISO 9001 (international ISO 9001) consists of the following stages:
In the case of a positive evaluation of the auditors, a certificate for compliance with ISO 9001 (ISO 9001) is issued. But that is not all.
All evaluation work is carried out by thecertification of quality management systems by own auditors. The composition of the team is proposed by the head of the relevant body, which confirms their competence and valid accreditation by EA codes (industry classification codes in Russia).
A preliminary audit is a preparation forevaluation of company documentation and implemented regulations. The controller examines the measure of compliance with the requirements of the standard. Based on the results, he decides on the expediency of further verification stages. Preliminary inspection consists in the analysis of company documents on the implemented quality standards. The so-called auditor gets acquainted with production instructions, technological maps, etc. A preliminary audit should identify weaknesses in the regulatory documentation (according to the QMS), as well as problems in the practical implementation of the requirements of the quality management system.
The results of the preliminary assessmentshall be transmitted to the head of the applicant company. Fixation in the report on the preliminary audit is performed only with the consent of the customer's side. After this, certification of the ISO 9001 quality management system begins. A preliminary audit is conducted in order to help the company's management assess its own readiness for verification. The nature of the audit is agreed by the party initiating the audit.
The group of auditors is checking documentsof the applicant company within the framework of the QMS, the location of the enterprise is assessed, specific working conditions are checked. The auditors conduct an interview with the management to ensure that the customer understands the rules and norms of the ISO 9001 standard. The experts of the certifying organization gather information about the production processes and the area of distribution of the QMS regulations. The audit determines the compliance of the customer company with the requirements of national legislation.
The plan for checking the effectiveness of the implemented normsThe QMS is passed for verification to the customer and approved by him. Auditors, in addition to analyzing the effectiveness of the company's work on the ISO 9001 system, take into account possible comments and claims to the QMS. The task of the enterprise to show during the inspection the practical application of all regulations, norms and rules provided at the stage of documentary verification. At the conclusion of the audit, the customer is notified of the results.
Based on the decision taken by the officialsthe certifying body of the positive decision shall issue a document of a standard form. Certification of the organization's quality management system confirms the conformity of the business processes of the enterprise-customer, the requirements of the national standardization system ISO 9001 and international ISO 9001. The timing of the observational audits is also reported to the customer.